Frequently Asked Questions

To ensure your apartment is clean and ready for move-in, we will provide you a checklist of all the tasks we complete before you move in. 

No. If it's regular maintenance performed by our maintenance team, you do not need to be present for the services to be done. 

Yes, we have onsite maintenance to help you with any maintenance issues that may arise.  

You have two options; you can submit a maintenance request at our office, or we have an online resident portal that allows you to submit maintenance requests. Our resident portal is the most efficient, it is designed to make your experience with us as seamless and convenient as possible. If you have any questions or need assistance accessing the portal, please don't hesitate to reach out to our team.

During business hours, you can call the office to retrieve a key for any lockout situations. However, if it is after hours, you will need to contact a locksmith to assist with gaining access to your unit. It's important to keep in mind that locksmith services may come at an additional cost. If you have any questions or concerns about our lockout policy, please feel free to contact our office for more information.

If you're experiencing a maintenance issue that requires immediate attention outside our regular business hours, please contact our office and prompt for emergency maintenance assistance. Our team is available to handle emergency maintenance requests to ensure the safety and well-being of our residents. 

Yes, parking is available in our apartment community.

Our apartment amenities in our apartment community include covered carport parking, fitness center, swimming pool, bark park, grassy areas for outdoor activities, and in your apartments, we have central air conditioning and heat. We have all these amenities and more. We strive to provide a comfortable and convenient environment for our residents, with a range of amenities to suit their needs and interests.

Yes! Our community is pet-friendly! We understand that pets are important members of your family, and we welcome them at our property.

The standard appliances included in our apartment are a stove range, refrigerator, dishwasher, and a garbage disposal. These appliances are provided to make your daily living more convenient and efficient.

No, all of our apartments come unfurnished.

All the amenities in our apartment community are available for use 24/7, allowing residents to enjoy them at their convenience. The only exception is our swimming pool, which closes at 9pm for safety and maintenance reasons. We want to ensure that our residents have access to our amenities whenever they need them, while also maintaining a safe and enjoyable environment for all residents.

All residents are given one covered parking space, and additional spaces are available if needed. The additional parking is on a first-come, first-served basis.

Residents are allowed to have up to two dogs or cats. This pet-friendly policy can provide a welcoming environment for residents who have furry companions as part of their family. 

Typically, it takes about 24 hours for a unit application to be processed and approved. During this time, the property management team will review the application, conduct background and credit checks, verify income and employment information, and ensure all necessary documentation is provided.

Your options for paying rent include using the online resident portal, making payments with personal checks, or cashiers checks in the office. These payment methods offer convenience and flexibility for residents to choose the option that suits them best.

Although it is not required to have renter's insurance, we encourage our residents to get renter's insurance.

Spectrum Charter is our internet provider.

For the application process, you will need to submit an application, a valid ID, provide proof of income/a bank statement and provide your SSN. 

You can set up your utilities online or by calling Consumer Energy. 

Water, sewage, and trash are the utilities that are included in your monthly rent.

If your application for the apartment is denied, you will be contacted and sent a letter of denial.

Rent is due on the 1st of each month. This means that you are required to make your rent payment by the 1st to ensure timely payment and compliance with your lease agreement.

Applicants can complete the application online through our website pheasantrunsaginawapartments.com. This allows for a convenient and efficient way to submit the necessary information, documents, and payment all electronically. You can also submit an in-office application. By offering both online and in-office application options, the property management company aims to accommodate each applicant's preference. Applicants can choose the method that best suits their needs and convenience when applying to our apartment community.

The application fee is $40. This fee is charged to cover the costs associated with processing the application, conducting a background check, and credit checks. The application fee is non-refundable. You must be 18 or older to apply. 

Yes, there are transportation options in close proximity to our apartment community.

Our community is part of the Saginaw Township County School District.

Our apartment community is located on S Center Rd., just off Gratiot Rd.(46).